Privacy Policy

Last updated: October 18, 2026

At Culina Home, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to your rights under applicable data protection laws.

1. Who We Are

Culina Home is an online store offering kitchen accessories, home essentials, and household products.

For the purposes of applicable data protection laws, the controller responsible for processing your personal information is:

Business name: Adam Haburaj

Trading name: Culina Home

Business registration number (IČO): 57931445

Registered business address: SNP 373/52 06781 Belá nad Cirochou Slovakia

Email: info.culinahome@gmail.com

If you have questions about how we process your personal information, please contact us using the email address above.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information.

Information you provide directly:

• Full name

• Email address

• Telephone number

• Billing and shipping addresses

• Order details and purchase history

• Customer account information

• Messages and customer support inquiries

• Information you voluntarily provide when contacting us

Payment and transaction information:

When you make a purchase, payment information is processed through our payment service providers. We may receive transaction details, payment status, and limited payment-related information needed to manage your order.

We do not intentionally collect or store complete payment card numbers on our own systems.

Information collected automatically:

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages visited and interactions with our website

• Approximate location derived from your IP address

• Cookies and similar technologies

• Referral information and website usage data

The information collected depends on the features, cookies, and services enabled on our website.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Order processing and fulfillment

To process purchases, confirm orders, arrange shipping, provide tracking information, handle returns, and deliver customer support.

Customer communication

To respond to inquiries, provide order updates, resolve complaints, and communicate important information about your purchases.

Payment processing and fraud prevention

To facilitate secure payments, verify transactions, detect suspicious activity, and protect our customers and business.

Website operation and improvement

To maintain our website, troubleshoot technical issues, understand how visitors use our store, and improve our products and services.

Marketing and advertising

Where permitted by applicable law, we may use personal information to send promotional communications, measure advertising performance, or personalize marketing.

Where consent is legally required, we will obtain it before carrying out the relevant activity.

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

Legal and regulatory compliance

To comply with applicable tax, accounting, consumer protection, recordkeeping, and other legal obligations.

4. Legal Bases for Processing Personal Information

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal bases:

Performance of a contract — Article 6(1)(b)

Processing necessary to fulfill your order, arrange delivery, handle contractual requests, and provide purchased products.

Legal obligation — Article 6(1)(c)

Processing required to comply with applicable tax, accounting, and other legal obligations.

Legitimate interests — Article 6(1)(f)

Processing necessary for legitimate business interests, such as preventing fraud, securing our website, and responding to certain customer inquiries, provided these interests are not overridden by your rights and freedoms.

Consent — Article 6(1)(a)

Processing based on your consent, where required, including certain marketing communications and non-essential cookies or tracking technologies.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Shopify and Our Online Store

Our online store is hosted by Shopify, which provides the e-commerce infrastructure used to operate our Website, manage customer interactions, process orders, and support transactions.

Shopify collects and processes personal information relating to visitors and customers in connection with the operation of our store and the services it provides.

We have enabled Shopify Network Intelligence, which supports certain enhanced Shopify services. Depending on the services and features used, Shopify may process customer personal information from interactions with our store, other merchants, and Shopify to provide enhanced functionality, including analytics, personalization, advertising-related services, and improvements to Shopify's services.

Personal information submitted to our store may be shared with Shopify and relevant service providers or other third parties, including parties located outside the country in which the customer resides, where necessary to provide the applicable services.

Where required by applicable law, we provide relevant privacy information and choices, including consent or the ability to object to certain processing activities.

For more information about Shopify's processing of customer personal information, please visit:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Portal:
https://privacy.shopify.com/

Our use of Shopify services remains subject to applicable data protection laws and the relevant Shopify data processing arrangements.

6. Sharing Your Personal Information

We may share personal information with trusted service providers when necessary to operate our business.

These may include:

Shopify

To host and operate our online store and manage customer orders.

Payment service providers

To securely process payments, refunds, and related transactions.

Fulfillment partners and suppliers

To prepare, package, and fulfill customer orders.

Shipping and delivery companies

To deliver purchases and provide shipment tracking.

Customer support and technical service providers

To respond to customer requests and maintain our services.

Analytics and advertising providers

To understand website performance and manage advertising, where permitted by applicable law and your privacy choices.

Professional advisers and public authorities

Where necessary for accounting, legal compliance, or lawful requests.

We only share personal information to the extent reasonably necessary for the relevant purpose or as otherwise permitted by applicable law.

We do not sell customer personal information for monetary payment.

Certain advertising activities may be treated as a sale, sharing, or targeted advertising under some privacy laws, even where no monetary payment is involved. Where such laws apply, we will provide the required information and choices.

7. International Data Transfers

Culina Home operates internationally and works with service providers located in different countries.

Our fulfillment supplier is based in China. To process and deliver orders, we may need to share relevant customer information with this supplier, including:

• Customer name

• Shipping address

• Contact details needed for delivery

• Products ordered

• Order and shipping information

We aim to limit the information shared with fulfillment partners to what is necessary to complete and deliver an order.

Personal information may also be processed in other countries through Shopify, payment providers, shipping companies, and other service providers.

Where personal information is transferred outside the European Economic Area or another jurisdiction with applicable international transfer restrictions, we will use a legally permitted transfer mechanism and appropriate safeguards as required by law.

These safeguards may include an applicable adequacy decision, the European Commission's Standard Contractual Clauses, or another legally recognized mechanism, together with additional measures where required.

You may contact us at info.culinahome@gmail.com to request information about the safeguards applicable to your personal information.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality and improve the shopping experience.

These technologies may include:

Essential cookies

Necessary for core website functions such as shopping carts, checkout, security, and customer account functionality.

Analytics cookies

Used to understand website traffic, visitor behavior, and store performance.

Marketing cookies

Used to measure advertising performance and, where enabled, deliver more relevant advertisements.

Preference cookies

Used to remember certain website settings and preferences.

Where required by law, we will request your consent before placing or accessing non-essential cookies or using comparable tracking technologies.

You may manage your cookie preferences through the privacy controls available on our website, where provided, or through your browser settings.

Disabling certain cookies may affect some website features.

9. Marketing Communications

If you subscribe to our newsletter or otherwise provide the legally required permission, we may send you promotional emails about Culina Home products, offers, and updates.

You may unsubscribe at any time by selecting the unsubscribe link in a marketing email or contacting us at:

info.culinahome@gmail.com

We will respect applicable rules governing direct marketing and electronic communications.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your purchase.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods depend on the type of information and the reason for processing it.

For example:

• Order and transaction records may be retained for the periods required by applicable accounting and tax laws.

• Customer support records may be retained for as long as necessary to resolve requests, manage disputes, or establish legal claims.

• Marketing information is retained while we have a valid reason to use it, subject to your rights and applicable legal requirements.

• Cookie-related information is retained according to the relevant cookie settings and applicable retention periods.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it, unless continued retention is legally necessary.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information.

• Request restriction of certain processing activities.

• Object to processing based on legitimate interests or to direct marketing.

• Request data portability where applicable.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the relevant data protection authority.

Where applicable, you also have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise your rights, contact:

info.culinahome@gmail.com

We may request reasonable information to verify your identity before processing certain requests.

We will respond within the timeframe required by applicable law. Under the GDPR, this is generally within one month, subject to permitted extensions.

12. European Union and European Economic Area Customers

If you are located in the European Union or European Economic Area, your personal information is protected by applicable European data protection laws, including the GDPR.

You may exercise the rights described above by contacting us.

As a business established in Slovakia, our relevant supervisory authority is:

Úrad na ochranu osobných údajov Slovenskej republiky

(Office for Personal Data Protection of the Slovak Republic)

Website: https://dataprotection.gov.sk

You may also have the right to submit a complaint to the competent supervisory authority in your country of residence, work, or where an alleged infringement occurred.

13. International Customers

We welcome customers from different countries and regions.

Depending on where you live, additional privacy rights and protections may apply under local law.

Where applicable, we will honor legally required requests relating to access, correction, deletion, marketing preferences, or other privacy rights.

Nothing in this Privacy Policy is intended to restrict rights that cannot be waived under applicable law.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our store uses Shopify's e-commerce infrastructure and relevant security features.

However, no method of transmitting or storing information over the internet is completely secure, and absolute security cannot be guaranteed.

15. Children's Privacy

Our online store is intended for customers who are legally able to make purchases.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

If you believe that a child has provided personal information to us unlawfully, please contact us at info.culinahome@gmail.com so that we can review the matter and take appropriate action.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of websites that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, services, legal requirements, or privacy practices.

When changes are made, we will update the "Last updated" date at the top of this page.

Where required by law, we will provide additional notice or obtain consent before implementing certain changes.

18. Contact Us

If you have questions about this Privacy Policy, how your personal information is processed, or wish to exercise your privacy rights, please contact:

Culina Home

Business operator: Adam Haburaj

Registered address:  SNP373/52 06781 Belá nad Cirochou Slovakia

Email: info.culinahome@gmail.com

We will review your request and respond in accordance with applicable data protection laws.